These Terms & Conditions ("Terms") govern your use of the website vpherbal.com ("Website") and any purchase you make from it. The Website is owned and operated by VP Herbal ("we", "us", "our"), the authorised distributor of Mahi Homemade Herbal. By browsing the Website, creating an order, or making a payment, you ("you", "customer", "user") agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

VP Herbal is the authorised distributor of Mahi Homemade Herbal. The Hair Oil, Shampoo + Conditioner and Mehandi Powder sold here are handcrafted in small batches by Mahi Homemade Herbal at Baramati, Maharashtra, India using natural ingredients. We stock, sell, ship and support those products across India through this Website.

Your contract of sale for any order placed here is with VP Herbal. Questions about an order, payment, delivery, cancellation or refund should come to us, not to the manufacturer.

All products are handmade in small batches, so minor natural variation in colour, fragrance or consistency between batches is normal and is not a defect. Product images on the Website are for representation; actual packaging may vary slightly.

Our products are herbal hair-care cosmetics intended for external use on hair and scalp only. Any information on the Website about ingredients or benefits is for general guidance and is not medical advice. Please do a patch test before first use and discontinue use if you notice irritation. If you have a known allergy, sensitive skin, or an existing scalp condition, consult a doctor before use.

• All prices on the Website are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We currently accept secure online payment only (UPI, debit/credit cards, net banking) via our payment gateway partner. Cash on Delivery is not available.
• We do not store your card, UPI or net-banking credentials — payments are processed directly by our RBI-approved payment gateway partner over an encrypted, secure connection.
• We reserve the right to correct any pricing error and to change prices at any time; the price charged is the price displayed at the time your order is confirmed.

Placing an order is an offer by you to buy the selected products. An order is considered accepted only once payment is successfully confirmed. We reserve the right to refuse, cancel or limit any order — for example in case of a pricing/listing error, suspected fraud, an incomplete or undeliverable address, or unavailability of stock — in which case any amount paid will be refunded.

Orders are shipped across India through our courier partners. Please see our Shipping & Delivery Policy for dispatch timelines, delivery estimates and shipping charges.

Order cancellations, returns and refunds are handled as described in our Cancellation & Refund Policy.

• Provide accurate name, contact number, and delivery address at checkout.
• Use the Website only for lawful purposes and not attempt to disrupt or misuse it.
• You must be at least 18 years old, or place orders under the supervision of a parent/guardian, to transact on the Website.

The VP Herbal name, logo and the text, design and photography created for this Website belong to VP Herbal. The Mahi Homemade Herbal name, logo, product names and packaging belong to Mahi Homemade Herbal and are used here under our authorised distributor arrangement with them. None of it may be copied, reproduced or used commercially without prior written permission from the respective owner.

We make reasonable efforts to ensure product quality and accurate information on the Website. To the extent permitted by law, we are not liable for any indirect or incidental loss arising from the use of our products or Website; our total liability for any claim relating to an order will not exceed the amount paid for that order.

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms or an order shall be subject to the exclusive jurisdiction of the courts at Pune, Maharashtra.

We may update these Terms from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Website after changes means you accept the revised Terms.

• VP Herbal, VP Herbal — address to be updated, Maharashtra, India
• +91 00000 00000
• info@vpherbal.com